1. Introduction
Vuno Tech Africa Limited (“Vunoride”, “we”, “us”, or “our”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Vuno Rides app and its services (collectively, the “Services”).
2. Information We Collect
When you use our Services, we may collect the following types of personal information:
- Account Information: Information you provide when you create an account, such as your name, email address, phone number, and profile picture.
- Location Information: Your location information, including your real-time location and past locations, which we collect to provide our ride-hailing services.
- Payment Information: If you use our payment features, we may collect your payment card information.
- Device Information: Information about your device, including your device type and model, operating system, IP address, and unique device identifier.
- Usage Information: Information about how you use our Services, such as your ride history, the time and date of your rides, and the distance travelled.
3. How We Use Your Information
We use your personal information to:
- Provide our Services, including matching you with drivers and processing your payments.
- Improve our Services, such as by analyzing your usage patterns and making product enhancements.
- Communicate with you, such as by sending you notifications, updates, and promotions.
- Protect our Services and users, such as by detecting and preventing fraud.
- Personalize your experience and provide customer support.
- Comply with legal requirements.
4. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party companies that help us provide our Services, such as payment processors, data analytics providers, and customer support providers.
- Business Partners: Partners who offer services or promotions in conjunction with Vunoride.
- Drivers: If you request a ride, we will share your necessary information with the driver who accepts your request.
- Legal Requirements: We may disclose your information to authorities such as law enforcement if required by law or to protect our Services or users.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk of unauthorized access to your information.
5. Your Choices
You have certain choices regarding your personal information:
- Account Settings: You can access and modify your account information and preferences through your account settings.
- Location Services: You can control your location services settings on your device.
- Opt-Out: You can opt-out of our services or receiving marketing communications from us by following the instructions in those communications.
6. Children’s Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at hello@vunotech.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice on our website or app. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at hello@vunotech.com.
9. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Federal Republic of Nigeria.